Terms of Service

Our user agreement and policies for using Set-N-Me-Free services

Last Updated: March 12, 2025

Welcome to Set-N-Me-Free Aloe Vera Company. These Terms of Service govern your use of our website, products, and services. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms of Service.

Please read these terms carefully before using our website or services. If you do not agree to all the terms and conditions of this agreement, you may not access or use our services.

1. Acceptance of Terms

By accessing or using the Set-N-Me-Free Aloe Vera Company website, purchasing products, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using our services on behalf of a business or other entity, you represent that you have the authority to bind such entity to these terms.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website or services following any changes constitutes your acceptance of the revised terms.

2. User Accounts and Eligibility

To access certain features of our website or to purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

By creating an account, you represent that:

  • You are at least 18 years of age or older
  • You are using your actual identity
  • You are not creating an account for fraudulent or harmful purposes
  • The information you provide during registration is accurate and complete

We reserve the right to suspend or terminate your account if you violate these Terms of Service or if we suspect fraudulent or abusive activity.

3. Professional/Wholesale Accounts

Set-N-Me-Free Aloe Vera Company offers professional pricing for qualified individuals in the beauty industry. To establish a wholesale account, you must provide:

  • Valid technician license
  • Business name, address, and phone number
  • Business license
  • Insurance certificate (if working from home)

We reserve the right to verify this information and to deny or revoke professional account status at our discretion. Professional accounts are intended for business use only, and resale of products must comply with our reseller policies.

4. Intellectual Property Rights

All content on the Set-N-Me-Free Aloe Vera Company website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Set-N-Me-Free Aloe Vera Company or its content suppliers and protected by United States and international copyright laws.

The Set-N-Me-Free name, logo, and all related product and service names, design marks, and slogans are trademarks of Set-N-Me-Free Aloe Vera Company. You may not use these marks without the prior written permission of Set-N-Me-Free Aloe Vera Company.

You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of our website or its content without our express written consent.

5. Acceptable Use Policy

When using our website or services, you agree not to:

  • Use our website in any way that violates any applicable federal, state, local, or international law or regulation
  • Impersonate or attempt to impersonate Set-N-Me-Free Aloe Vera Company, a company employee, another user, or any other person or entity
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
  • Use any robot, spider, or other automatic device or process to access our website for any purpose
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our website, server, or database

Violation of these restrictions may result in the termination of your access to our website and services.

6. Product Information and Ordering

While we strive to provide accurate product descriptions, pricing, and availability information, we do not warrant that product descriptions or other content on our website are error-free, complete, reliable, current, or free from technical inaccuracies or typographical errors.

We reserve the right to:

  • Limit the quantities of any products or services that we offer
  • Discontinue any product or service at any time
  • Modify product specifications without notice
  • Reject orders that appear to be placed by dealers, resellers, or distributors without proper authorization

By placing an order, you represent that the products ordered will be used in compliance with all applicable laws and regulations.

7. Payment and Shipping Terms

We accept various payment methods as indicated on our website. All payments must be received in full before orders are shipped, unless otherwise agreed in writing for qualified accounts.

Product prices do not include shipping and handling fees, which will be added at checkout. We ship using reputable carriers, and delivery times are estimates only. We are not liable for any delays in shipments.

Title to products passes to you upon delivery to the carrier. Risk of loss passes to you upon delivery to the shipping address you provided.

For COD shipments, if a shipment is refused or returned because funds are not available within 3 delivery attempts, the original freight, COD fee, and return freight must be paid before any additional orders can be shipped. Future shipments will then be on a prepay status.

8. Return Policy

Set-N-Me-Free Aloe Vera Company takes the utmost care in packing shipments to ensure that all orders arrive in excellent condition. However, we understand that issues may occur. Our return policy is as follows:

Shipping Damages and Discrepancies

  • Damaged and/or missing items must be reported within 5 business days of delivery
  • Always keep the original box, packing material, and damaged items for potential inspection by shipping carriers
  • Contact us immediately if items listed on your invoice are not in your shipment

Product Returns

  • A Return Authorization (RA#) is required for all returns
  • Products that have been out of our warehouse for more than 45 days are not eligible for return
  • For returns resulting from our error, a return service tag will be provided and a full refund will be issued upon receipt
  • Credit will not be issued for merchandise that has been defaced, damaged, marked, stamped, or priced in any way
  • Customers are responsible for the careful packing of all returns (do not use newspaper as it leaves ink on containers)
  • A 15% restocking fee will be deducted from credits issued for returns not due to our error
  • Customers are responsible for the shipping cost of returned products

9. Disclaimers and Limitation of Liability

THE INFORMATION, PRODUCTS, AND SERVICES OFFERED ON OUR WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SET-N-ME-FREE ALOE VERA COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

SET-N-ME-FREE ALOE VERA COMPANY DOES NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL SET-N-ME-FREE ALOE VERA COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF, OR USE OF OUR WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY, OR USE OUR WEBSITE.

Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

10. Product Effectiveness and Claims

While our aloe vera products are formulated with high-quality ingredients known for their beneficial properties, individual results may vary. The statements made regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers should consult with a healthcare professional before using any products if they have medical conditions, are pregnant or nursing, or are taking medications that may interact with ingredients in our products.

Set-N-Me-Free Aloe Vera Company makes no guarantees regarding specific results from using our products, and testimonials featured on our website represent individual experiences that may not be typical for all users.

11. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Oregon, without giving effect to any principles of conflicts of law.

Any dispute arising under or relating in any way to these Terms of Service shall be resolved exclusively by final and binding arbitration in Portland, Oregon, under the rules of the American Arbitration Association. The arbitrator shall apply Oregon law consistent with the Federal Arbitration Act and applicable statutes of limitations and shall honor claims of privilege recognized at law.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you waive any right to a jury trial.

12. Modifications to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

We encourage you to periodically review this page for the latest information on our Terms of Service. The date of the last revision is posted at the top of this page.

13. Contact Information

If you have any questions or concerns about our Terms of Service, please contact us:

Phone: (503) 666-9661

Email: legal@set-n-me-free.com

Mail: Set-N-Me-Free Aloe Vera Co.
Attn: Legal Department
123 Main Street
Gresham, OR 97030

Questions About Our Terms?

Our team is here to help clarify any aspect of our Terms of Service. Feel free to reach out if you need assistance or have concerns about any of our policies.